FAQs

Q: What time is the daily cut-off for same-day flower delivery in Lahore?

Our daily cut-off for guaranteed same-day flower delivery in Lahore is 7:00 PM PKT. Any orders received after 7:00 PM PKT will be scheduled for delivery the following morning starting at 11:00 AM.

Q: What specific areas and sectors in Lahore do you cover?

We cover all primary residential and commercial areas across Lahore, including DHA (Phases 1 through 8), Gulberg, Model Town, Johar Town, Bahria Town, Lahore Cantt, Askari, Valencia, Wapda Town, Faisal Town, and Garden Town.

Q: Can I send flowers to Lahore if I am ordering from outside Pakistan?

Yes. We accept all major international credit cards, debit cards, and online transfers. You can easily place an order from abroad for delivery to family or friends anywhere in Lahore.

Q: What is your floral substitution policy?

Due to seasonal availability, specific stem colors or accent flowers may occasionally vary. If a specific bloom is unavailable, our florists will substitute it with a stem of equal or higher value while maintaining the exact aesthetic and color palette of your selection.

Q: Can I add a custom card message or gift box to my order?

Yes. Every order includes a complimentary gift card. You can write your personalized message in the order notes at checkout, and our team will handwrite it on a custom note card. You can also add imported chocolates or luxury gift items to any bouquet. 

Q: What happens if the recipient is not available at the delivery address?

Our courier team will contact the sender or recipient via phone/WhatsApp prior to final dispatch. If no one is available at the location, our driver will safely leave the arrangement with building security or reschedule delivery based on your preference.